Huawei Enterprise Product Support Services offers Hi-Care and Co-Care services that perform continuous and reliable maintenance services.

Huawei Hi-Care service is designed to satisfy customer needs in regards to equipment and network maintenance support, software support as well as hardware replacement support.

With this service, Huawei responds to your technical requests for remote troubleshooting and advance hardware replacement in the shortest possible time. Hi-Care provides onsite technical support to help you maintain a more efficient and stable network environment and improve network productivity.

Why Choose Tecco?

Tecco is the first Huawei Gold Enterprise Partner and Huawei 5 Star Service Provider
in Australia and as such is able to provide Huawei Co-Care Support Services.

Main features of Huawei Co-Care Support Services provided by Tecco include:

  • Same level of service as Huawei Hi-Care
  • Cheaper than buying Hi-Care directly from Huawei
  • Faster response times due to in-house certified technicians

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